When importing data, ensure that the import content in the import template exactly matches the fields in the file you are importing, no more and no less. If it doesn’t, the import will fail. (Special note: For file content: “Roll Name, E, N, Z,” the corresponding field options are: Roll Name, Description, E, N, Z. If the Description field is empty, you can select a null value field, but this is not the same as a space.)

If the file fields are correct, the encoding format of the imported data file may be inconsistent with the encoding format used by the software to read the file. You can create a new file, copy the content to the new file, save it in the default format, and then import it.