If the controller cannot connect to the RTK Bluetooth, you can clear the Bluetooth pairing record, search for the Bluetooth number again, and then pair and connect again.

The Static disk of the RTK device is read-only, so static files cannot be manually deleted directly from the Static disk. Use Hi-Survey software to connect to the device and delete static files in Static/Static File Management.

Press and hold the FN key on the controller to switch between different input methods. The soft keyboard will automatically pop up after switching. If the soft keyboard still does not pop up after switching to Google Input, you can download the latest installation package of Google Input Method online to upgrade.

When new versions of the controller software and host firmware are pushed for upgrade, click Check for Updates on the controller software to retrieve the new version information. If no new version is detected, possible reasons include:

1) The controller’s network is abnormal or the current network is poor. Change your location or try again at another time.

2) The current software version is too old to be able to perform an online upgrade. In this case, copy the installation package to the controller and manually upgrade.

The stakeout prompts are divided into front-back and north-south directions. The old version of the software (below V3.0.5) can switch the layout prompt direction through the measurement configuration. The new version of the software can switch the north-south direction and front-back direction by sliding the layout prompt information bar left and right.

When importing data, ensure that the import content in the import template exactly matches the fields in the file you are importing, no more and no less. If it doesn’t, the import will fail. (Special note: For file content: “Roll Name, E, N, Z,” the corresponding field options are: Roll Name, Description, E, N, Z. If the Description field is empty, you can select a null value field, but this is not the same as a space.)

If the file fields are correct, the encoding format of the imported data file may be inconsistent with the encoding format used by the software to read the file. You can create a new file, copy the content to the new file, save it in the default format, and then import it.

There are three common methods for measuring or calculating the distance between two points:

1) After collecting the coordinates of two points, use the distance and azimuth tool to calculate the distance between the two points.

2) Create a linear feature during the measurement process. Click Create in the step-by-step measurement mode, collect point coordinates one by one, and click Create again when finished. The line will automatically connect and display the length of the line elements. This is suitable for polylines.

3) View the distance to the previous point in the step-by-step measurement information bar (horizontal distance/slope distance from the previous point).

After connecting the controller to your computer with a data cable, select File Transfer on the controller. We recommend using the standard data cable.

Note: If File Transfer mode isn’t enabled after connecting, enable USB debugging in Settings > System > Developer Options on the controller’s home page and reselect File Transfer mode.