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Frequently Asked Questions

Find quick answers to the most common questions about our products, services, and support.

The package mainly includes the V700S SLAM RTK and Qpad X9 tablet, along with their accessories. Please note that if point cloud data post-processing capabilities are needed, the software needs to be purchased separately. For pricing details, please send a query through the ‘Contact Us’ on the Hi-Target official website.

Yes, V700S supports selecting the area for volume calculation directly in the Hi-Survey software using real-time point cloud data, setting a reference elevation or reference plane to calculate the volume, and exporting the earthwork data in CSV format.

When entering SLAM mode in a non-GNSS environment, collected points will only record spatial Cartesian coordinates XYZ.; In an outdoor open environment, after initialization, it is necessary to move more than 5 meters to calculate the geodetic coordinates.

During the stationary step, avoid significant shaking of the RTK device and keep the receiver still for 3-5 seconds; point it towards features such as buildings and other objects with rich characteristics, and avoid pointing it towards moving vehicles, crowds, or open fields.

During the moving step, choose a relatively open and unobstructed scene to ensure reliable GNSS accuracy; it is recommended to walk in an L-shape or Z-shape path, avoiding straight lines; the longer the walking distance, the better the initialization effect.

Laser-based reverse engineering technology allows for measurements even in weak GNSS signal environments; SLAM image measurement technology supports non-contact measurement; it combines SLAM scanning functionality, offering high integration, long battery life, and simple operation (scene adaptive, no control points required, no loop closure needed, consistent indoor and outdoor coordinate system); and supports rapid stockpile volume measurement without the need for post-processing.

If the controller cannot connect to the RTK Bluetooth, you can clear the Bluetooth pairing record, search for the Bluetooth number again, and then pair and connect again.

The Static disk of the RTK device is read-only, so static files cannot be manually deleted directly from the Static disk. Use Hi-Survey software to connect to the device and delete static files in Static/Static File Management.

Press and hold the FN key on the controller to switch between different input methods. The soft keyboard will automatically pop up after switching. If the soft keyboard still does not pop up after switching to Google Input, you can download the latest installation package of Google Input Method online to upgrade.

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