Find quick answers to the most common questions about our products, services, and support.

The measurement pole height can be modified in the Target Height field in the upper right corner of the acquisition page, or in the Acquisition Information box after the acquisition point. The differences between pole height (P), slant height (S), and vertical height (V) are as follows:

Pole height (P) is the height of the measurement pole, which can be read directly on the measurement pole.

Vertical height (V) is the vertical height from the instrument’s height point (usually the instrument’s bottom; older instruments like the V30 and V60 measure to the instrument’s body markings) to the ground.

Slant height (S) is the height from the ground point to the outside of the height gauge, typically used when the instrument is mounted on a tripod.

Hi-Survey software supports installation on Android phones, but you need to contact the agent to apply for a software authorization code before use.

First, check that the registration code matches the device’s SN, that the input is correct, and that the device is locked to the satellite (older devices require satellite lock before registration is valid). If the problem persists, contact your dealer or after-sales technician.

The registration code is issued by the agent who sells the device. Please contact the agent to apply.

1.Double click “My device”, then open “Windows” folder.
2.Double click to start this software :ModulePowerCtrl.
3.Click “WIFI” button to turn it on.
4.Go back to desktop, click Cross to set WIFI.

Please refer to”attach file”as below

1.Device bluetooth connecting.
2.Software connecting.

1.Connect the GNSS Receiver in Hi-RTK software. Then click “Information”to find the “Base&Static”.
2.Get into that interface, set the sampling interval, antenna height and file name.
3.Then click “Start” to collect the static data.